Effective Date: January 6, 2026
By accessing and using the Heuristic Collector application ("the Service"), you agree to be bound by these Terms of Service ("Terms"), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
The Service is a briefing editor designed to help users manage and edit insights from user experience (UX) studies. It integrates with Google Drive and Google Sheets to read and write study data directly from your Google account. The Service acts as an interface to your own Google data and does not store your primary study data on its servers.
To use the Service, you must log in with your Google account. By doing so, you grant the Service permission to access specific data within your Google Drive and Google Sheets, as required for the Service's functionality. This access is governed by Google's API Services User Data Policy, including the Limited Use requirements. We only access the data necessary to perform the actions you initiate within the application (e.g., reading a spreadsheet, updating a cell, listing files in a folder).
You retain all rights to your data stored in your Google account. We do not transfer your Google data to others unless it is necessary to provide or improve user-facing features that are prominent in the application's user interface, or to comply with applicable law.
You are responsible for maintaining the confidentiality of your Google account credentials and for all activities that occur under your account. You agree to use the Service only for lawful purposes and in accordance with these Terms.
The Service and its original content, features, and functionality are and will remain the exclusive property of R/GA and its licensors.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
In no event shall R/GA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Service, even if R/GA or a R/GA authorized representative has been notified orally or in writing of the possibility of such damage.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
These Terms shall be governed and construed in accordance with the laws of Brazil, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at marcio.bueno@rga.com.